O’Neal Investigations, Inc.
Effective date: August 27, 2026
Last updated: August 27, 2026
O’Neal Investigations, Inc. (“O’Neal Investigations,” “we,” “us,” or “our”) respects your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and protect information when you visit onealinvestigations.com (the “Website”), contact us through the Website, or otherwise communicate with us about a potential engagement.
This Policy applies to information collected through the public Website and related website communications. It does not fully describe information collected or maintained in connection with a formal investigative engagement, investigative subjects, employees, contractors, or other business operations. Those records may be governed by client agreements, professional obligations, applicable law, and separate internal policies. If a website inquiry becomes part of an investigative engagement, we may retain and handle it as part of the related business or case file.
1. Information We Collect
Information you provide
We may collect information that you voluntarily provide, including:
- Your name;
- Email address;
- Telephone number;
- The contents of a message submitted through the consultation form;
- Information you provide by email, telephone, or another communication method; and
- Records relating to your inquiry, requested services, and our response.
Because investigative inquiries can involve sensitive circumstances, information entered in the free-text message field may reveal personal, family, financial, legal, health-related, or other sensitive information. Please do not submit Social Security numbers, driver’s-license numbers, financial-account information, passwords, medical records, or other highly sensitive documents through the Website. Call us to discuss a safer method of delivery when sensitive material is necessary.
Information collected automatically
When you visit the Website, we and our service providers may automatically collect information such as:
- Internet Protocol (IP) address and approximate location derived from it;
- Browser type, device type, operating system, and language settings;
- Referring and exit pages;
- Pages viewed, links selected, dates and times of access, and general interaction information;
- Cookie identifiers, consent preferences, and similar technical identifiers; and
- Security, anti-spam, and diagnostic information.
We may combine information collected automatically with other information when reasonably necessary for the purposes described in this Policy.
2. How We Use Information
We may use information to:
- Respond to inquiries and schedule or provide consultations;
- Evaluate whether and how we may provide requested services;
- Communicate about an inquiry or engagement;
- Operate, maintain, secure, and improve the Website;
- Measure Website traffic and understand how visitors use the Website;
- Detect and prevent spam, fraud, abuse, malicious activity, and security incidents;
- Maintain appropriate business and compliance records;
- Comply with legal, licensing, regulatory, insurance, and professional obligations; and
- Establish, exercise, or defend legal rights and claims.
We do not use personal information collected through the Website for automated decisions that produce legal or similarly significant effects.
3. Cookies and Similar Technologies
Cookies are small files placed on a device or browser. The Website also uses related technologies, including tags, pixels, scripts, and local storage. Some technologies are necessary for the Website to function or remain secure. Others help us understand Website use.
Essential, security, and preference technologies
- Cookie-consent controls: The Website uses an Elementor/Cookiez consent tool to display privacy choices and remember a visitor’s selected preferences.
- Google reCAPTCHA: The consultation form uses Google reCAPTCHA to help distinguish legitimate users from automated abuse. reCAPTCHA may collect device, browser, IP-address, interaction, and other technical information and sends information to Google for security and fraud-prevention purposes.
- CleanTalk anti-spam: The Website uses CleanTalk technology to detect spam and malicious form activity. CleanTalk may process IP address, browser and device information, form-interaction data, and information submitted through protected forms as necessary to provide anti-spam and security services.
- Website and form functions: WordPress, Elementor, Formidable Forms, the Website host, and related providers may use session, security, load-balancing, diagnostic, or functional technologies needed to display the Website, process the consultation form, and protect the service.
These technologies may operate even when analytics cookies are declined because they support security, preference management, or core Website functions.
Analytics technologies
Google Analytics: We use Google Analytics to understand general Website traffic and use. The Website is configured to deny analytics and advertising storage by default until a visitor makes a cookie choice. Google tags may nevertheless load before a choice is made. Depending on the Website’s consent-mode configuration, limited measurement signals that do not use analytics cookies may be transmitted to Google even when analytics consent is denied. If analytics consent is granted, Google Analytics may use cookies or similar identifiers to provide more complete measurement.
We use analytics information to evaluate Website performance and improve content and navigation. We do not use Google Analytics for targeted advertising through this Website.
Fonts and external content
- Google Fonts: The Website may retrieve fonts from Google. A request for a font can transmit technical information, including the visitor’s IP address and browser information, to Google.
- Third-party links: The Website contains links to services such as Facebook and LinkedIn. A third party may collect information if you select a link and visit its service. Those services operate under their own privacy policies.
Your cookie choices
You may use the Website’s cookie banner to accept, deny, or customize available categories. You may also restrict or delete cookies through your browser. Blocking some essential or functional technologies may affect Website operation. Your browser settings do not necessarily prevent all server-side, cookieless, security, or fraud-prevention processing.
4. How We Disclose Information
We may disclose information to the following categories of recipients when reasonably necessary:
- Website hosting, maintenance, security, backup, form, email, and technology providers;
- Analytics providers, including Google;
- Anti-spam and fraud-prevention providers, including Google reCAPTCHA and CleanTalk;
- Professional advisers, such as attorneys, accountants, auditors, insurers, and consultants;
- Government agencies, regulators, courts, law-enforcement authorities, or other parties when required or permitted by law; and
- A successor or potential successor in connection with a merger, sale, financing, reorganization, or transfer of all or part of the business, subject to appropriate safeguards.
Service providers may process information only as permitted by their agreements, their own legal obligations, and applicable law.
We do not sell personal information collected through the Website for money. We do not use or disclose personal information collected through the Website for cross-context behavioral or targeted advertising.
We may disclose information when we reasonably believe it is necessary to comply with legal process; protect the rights, safety, or property of O’Neal Investigations or others; investigate fraud, abuse, or security incidents; enforce agreements; or establish, exercise, or defend legal claims.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business and case records, meeting legal or professional obligations, resolving disputes, enforcing agreements, and protecting the Website. Retention periods vary based on the nature of the information, whether an inquiry becomes an engagement, applicable limitation periods, legal or licensing requirements, security needs, and backup schedules.
When information is no longer reasonably needed, we may delete it, anonymize it, or retain it in a restricted form when deletion is not reasonably possible or legally appropriate.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, email system, or method of electronic transmission or storage can be guaranteed to be completely secure. You should not use the Website or ordinary email to send highly sensitive information unless we have agreed on an appropriate method.
7. Privacy Rights and Choices
Depending on where you live and subject to applicable exceptions, you may have the right to request that we:
- Confirm whether we process personal information about you;
- Provide access to or a copy of certain personal information;
- Correct inaccurate personal information;
- Delete certain personal information; or
- Explain or review a decision concerning a privacy request.
You may submit a request by emailing info@onealinvestigations.com with the subject line Privacy Request, or by writing to the address in Section 13. Please describe the request and the information involved. We may take reasonable steps to verify your identity and authority before acting. We will respond as required by applicable law.
These rights are not absolute. We may deny or limit a request when permitted by law, including when information is subject to legal privilege or work-product protection; is contained in a client or investigative file; concerns another person; must be retained for legal, licensing, security, fraud-prevention, contractual, or recordkeeping purposes; or cannot be reliably associated with the requester.
If applicable law gives you a right to appeal a decision, you may submit an appeal through the same contact method and use the subject line Privacy Request Appeal.
8. Children’s Privacy
The Website is intended for adults seeking professional services and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website. If you believe a child has submitted personal information, contact us so we can review and address the matter.
9. Third-Party Websites and Services
The Website may link to third-party websites or services that we do not control. This Policy does not govern those third parties. Review their privacy notices before providing information to them. A link does not mean that we endorse or are responsible for a third party’s privacy or security practices.
10. United States Processing
O’Neal Investigations is located in Florida, United States. Information collected through the Website may be processed and stored in the United States or in other locations where our service providers operate, subject to applicable law.
11. No Client Relationship Created by Website Contact
Submitting a form, sending an email, or contacting us through the Website does not by itself create an investigator-client relationship or obligate us to accept a matter. Please do not assume that information is protected as client work product or under a client agreement unless and until O’Neal Investigations confirms an engagement in writing.
12. Changes to This Policy
We may update this Policy to reflect changes in the Website, our practices, technology, service providers, or legal requirements. We will post the revised Policy on this page and update the “Last updated” date. Material changes may be accompanied by additional notice when appropriate.
13. Contact Us
For questions, concerns, or privacy requests, contact:
O’Neal Investigations, Inc.
Attn: Privacy Requests
1093 A1A Beach Blvd. #233
St. Augustine, Florida 32080
Email: info@onealinvestigations.com
Telephone: (904) 703-8825
Florida Private Investigative Agency License No. A1700075